How is shipping calculated?: Shipping cost is calculated by weight. Each 1/2 pound of weight increases the cost of shipping for the order.
How will my order be shipped?: All orders are packaged in either tear-resistant and water-resistent enveloped, padded mailers, or sturdy boxes based on the item(s) ordered. All packages shipped within the U.S. will be sent via USPS First-Class or Priority mail and will include Delivery Confirmation. All orders shipped to Canada will be sent via USPS Global Priority Airmail.
When will my order be shipped?: In most cases your order will be shipped within 10 days of your payment being received and clearing the bank. During certain times of the year shipment may be delayed. If this is the case, the estimated shipping date will be clearly stated on the main page of the store and at the top of the "Shipping FAQ" page. A shipment may also be delayed if one or more items in your order is on "backorder." (Please keep reading to find out about backordered items).
How do I know if my order has shipped?: You should receive a notice from CubeCart with the date your order will ship. You may also receive an email from Stamps.com or from PayPal.com with your order's ship date and Delivery Confirmation number.
What does it mean if an item is on "backorder"?: If an item you wish to order is on backorder, you will see the word "backorder" next to the color or size you are trying to select in the drop-down menu on that item's page in the store. **THIS IS VERY IMPORTANT** If you place a "backorder" item into your shopping cart please be aware that THE ENTIRE ORDER may take an additional 2-4 weeks to ship based on stock availability. If you want all of the items in your order to be shipped at the same time and you can wait that long for your entire order you may place the order the usual way. HOWEVER, if you want the in stock items of your order to be shipped immediately you MUST PLACE A SEPARATE ORDER for the backordered item. If you place a single order containing both in stock and backordered items, the in stock items will be held for shipment until your entire order is available to be shipped. Please place two separate orders if you can't wait for all items to be in stock prior to shipment.